The Implications of Non-Profit Digital Transformation for SMEs: Establishing a Performance Evaluation System
Keywords:
performance evaluation, digital transformation, SMEs, non-profit organizations, quantifying effects, mission orientation, stakeholder participation, strategic planning, decision support, indicator system design, data-drivenAbstract
This paper delves into how non-profit organizations establish effective performance evaluation systems during their digital transformation processes and explores the implications for small and medium-sized enterprises (SMEs). Through comparative research, it reveals the successful experiences and applicable strategies of non-profit organizations in building performance evaluation systems, providing references and insights for SMEs to establish effective performance evaluation systems in their digital transformation. The study finds that the performance evaluation systems of non-profit organizations have unique advantages in mission orientation, stakeholder participation, and the balance between long-term goals and short-term achievements. These experiences can help SMEs better quantify the effects of digital transformation, thereby enhancing the scientific nature and effectiveness of their strategic planning and decision-making.
